Terms of service

Welcome to comfartcart . These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility and Account Terms

To use our services, you must:

Be at least 18 years of age or have the consent of a parent or legal guardian.
Provide accurate, complete, and current information when creating an account.
Maintain the confidentiality of your account credentials.
Accept responsibility for all activities occurring under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Products and Services

comfartcart offers home, kitchen, lifestyle, and related products through its online store.

All products are subject to availability. We reserve the right to:

Modify or discontinue products at any time.
Limit quantities available for purchase.
Refuse service to any customer for legitimate business reasons.

3. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and specifications are accurate.

However:

Product colors may vary depending on screen settings.
Minor variations in appearance, packaging, or specifications may occur.
We do not warrant that all product descriptions or other content are error-free.

If a product differs materially from its description, customers may be eligible for return or refund in accordance with our Return Policy.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

You will provide valid payment information.
You are authorized to use the selected payment method.
Applicable taxes, shipping charges, and fees may be added during checkout.

We reserve the right to:

Correct pricing errors at any time.
Cancel orders resulting from incorrect pricing or technical issues.
Modify product prices without prior notice.

Payments are processed through secure third-party payment gateways.

5. Order Acceptance and Cancellation

An order confirmation does not constitute final acceptance of your order.

We reserve the right to:

Accept or reject any order.
Cancel orders due to stock shortages.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders containing pricing or listing errors.

If an order is cancelled after payment has been received, an appropriate refund will be initiated.

6. Shipping and Delivery

We aim to process and dispatch orders within reasonable timeframes.

Delivery timelines are estimates only and may be affected by:

Courier delays
Weather conditions
Public holidays
Operational disruptions
Incorrect shipping information provided by customers

Risk of loss and ownership generally transfer upon successful delivery to the shipping address provided.

Customers are responsible for ensuring shipping details are accurate.

7. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Generally:

Return requests must be made within the applicable return period.
Returned items must be unused and in original condition unless defective.
Certain products may be non-returnable due to hygiene, safety, or legal reasons.

Refunds, when approved, will be processed through the original payment method where possible.

Shipping charges may be non-refundable unless otherwise required by law.

8. Intellectual Property

All content on the website, including but not limited to:

Logos
Product listings
Images
Graphics
Text
Website design

is owned by or licensed to comfartcart and is protected by applicable intellectual property laws.

Users may not reproduce, distribute, modify, or exploit website content without prior written permission.

9. Prohibited Uses

You agree not to:

Violate any applicable law or regulation.
Use the website for fraudulent purposes.
Interfere with website security or functionality.
Upload malicious software, viruses, or harmful code.
Attempt unauthorized access to accounts, systems, or data.
Use automated systems to scrape or extract website content without permission.
Engage in conduct that harms the reputation or operations of comfartcart.

Violation of this section may result in immediate termination of access.

10. Disclaimer of Warranties

The website and products are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, comfartcart disclaims all warranties, whether express or implied, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous or error-free operation

We do not guarantee uninterrupted access to the website.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

comfartcart, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website
Product purchases
Delayed deliveries
Website interruptions
Data loss
Unauthorized access

Our total liability for any claim shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

Nothing in these Terms excludes liability where exclusion is prohibited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless comfartcart, its directors, employees, affiliates, and partners from any claims, losses, damages, liabilities, and expenses arising from:

Your violation of these Terms
Misuse of the website
Violation of any law or third-party rights

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective upon posting on the website. Continued use of the website after such changes constitutes acceptance of the revised Terms.